Online Training

Imagine the edge your organization would have if you could turn all of your supervisors into top performers. Or, if your customer service representatives and sales force were provided with the skills to build outstanding customer relationships. Take the lead over the competition with SESCO Management Consultants Online Training and train your staff any time, anywhere.

What is Online Training?
SESCO is committed to offering you greater flexibility in your training delivery options within your organization. We have a solid history of quality classroom programs in the areas of sales, basic skills, and supervisory training. Our Online Training center was launched to address the growing need to deliver training anywhere in the world via the Internet and your company's Intranet. Accessibility through the web enables you to cost effectively develop and manage training for your employees worldwide. You'll be assured of the same quality content, flexible programs, and measurable results that you've come to expect from our classroom products. Currently, titles are available in supervisory, sales, customer service, and basic skills curriculums for self-paced, stand-alone delivery or for use with other programs.

Award-Winning Features

  • Training that is convenient, flexible, and cost effective (course lengths 45 minutes to two hours)
  • Interactive exercises and simulations
  • Customizable to your organization
  • Internet or intranet deliver
  • Printable workbook forms
  • Automatic scoring and tracking
  • Controlled administration
  • Pre and post course assessment
  • Built-in e-mail system
  • Automatic book marking
  • Online Help Desk and Coaching

 

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  1. $49.00

     

    Administrative and support personnel will learn effective communication techniques thereby opening the door to dialogue, negotiation, and compromise.

  2. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  3. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  4. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  5. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  6. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  7. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  8. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  9. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  10. $49.00

     

    Customer-Oriented Selling (COS) teaches a consultative process for developing understanding and agreement between the customer and sales people throughout the sales process.

  11. $49.00

     

    During this training, customer service representatives will learn the general guidelines for dealing with difficult customers in such situations: calming and focusing, and then practicing what they have learned.

  12. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  13. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  14. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  15. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  16. $49.00

     

    This course teaches guidelines for delivering customer focused service, including understanding their role as a professional; the essential skills of communication: listening, questioning, verifying, explaining; and a four-step customer service model.

  17. $49.00

     

    Developing and Coaching Others educates managers to effectively and successfully develop and coach their team leaders to become better and more consistent performers.

  18. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  19. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  20. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  21. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  22. $49.00

     

    Diversity Awareness teaches that understanding, recognizing and appreciating that cultural diversity means being different from others and learning how to celebrate those differences once they are identified.

  23. $49.00

     

    Effective Discipline teaches managers effective techniques for addressing problem behavior.

  24. $49.00

     

    Effective Discipline teaches managers effective techniques for addressing problem behavior.

  25. $49.00

     

    Effective Discipline teaches managers effective techniques for addressing problem behavior.

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