Vital Learning

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  1. $550.00

    Achieving Communication Effectiveness helps individuals examine their personal communication patterns and construct more effective messages.

  2. $49.00

     

    Administrative and support personnel will learn effective communication techniques thereby opening the door to dialogue, negotiation, and compromise.

  3. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  4. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  5. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  6. $49.00

     

    When you have completed the Coaching Job Skills course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  7. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  8. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  9. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  10. $49.00

     

    When you have completed the Communicating Up course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill.

  11. $49.00

     

    Customer-Oriented Selling (COS) teaches a consultative process for developing understanding and agreement between the customer and sales people throughout the sales process.

  12. $49.00

     

    During this training, customer service representatives will learn the general guidelines for dealing with difficult customers in such situations: calming and focusing, and then practicing what they have learned.

  13. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  14. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  15. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  16. $49.00

     

    Delegating provides the tools necessary to develop messages that communicate the "what" and the "why" of every delegated task.

  17. $49.00

     

    This course teaches guidelines for delivering customer focused service, including understanding their role as a professional; the essential skills of communication: listening, questioning, verifying, explaining; and a four-step customer service model.

  18. $49.00

     

    Developing and Coaching Others educates managers to effectively and successfully develop and coach their team leaders to become better and more consistent performers.

  19. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  20. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  21. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  22. $49.00

    Developing Performance Goals and Standards teaches that unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives.

  23. $49.00

     

    Diversity Awareness teaches that understanding, recognizing and appreciating that cultural diversity means being different from others and learning how to celebrate those differences once they are identified.

  24. $49.00

     

    Effective Discipline teaches managers effective techniques for addressing problem behavior.

  25. $49.00

     

    Effective Discipline teaches managers effective techniques for addressing problem behavior.

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