DVD
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$379.00
Helps managers and supervisors meet ADA requirements at actual work situations.
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$275.00
Learn how to resolve disputes and calm angry customers quickly and professionally.
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$379.00
While this video covers crucial documentation completely, it also concentrates on using the job performance review process as a tool to improve management skills and workforce productivity.
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$379.00
Jury Friendly Termination is designed to help organizations avoid the pain – and the cost – of illegal termination.
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$49.00 As low as: $29.00
The DVD is designed for HR executives and frontline, mid-level and top-level managers.
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$995.00
The Complete Super Supervisor 1 & 2 Kit has everything you need, including videos, facilitator guides, workbooks, samples and more.
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$695.00
The Complete Super Supervisor 1 Kit has everything you need, including video, facilitator guide, workbook and sample book.
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$450.00
Learn the people skills you need to become an effective leader and supervisor.
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$695.00
The Complete Super Supervisor 2 Kit has everything you need, including video, facilitator guide, workbook and sample book.
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$275.00
This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
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$275.00
We're all busy these days and we can't afford to waste our time with nonproductive meetings.
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$275.00
This program helps you get that balance in life that everyone keeps talking about. The first step is figuring out how to control the way you spend your time.
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$275.00
Learn how to handle multiple calls, transfer calls, solve communication problems, resolve problems, take clear messages, and use voice mail effectively.