Valuing Diversity at the Interpersonal Level

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We're all different. We have different work methods, different communication styles, and different personal values. Watch as our cameras follow the sometimes smooth, and sometimes not-so-smooth, interactions between a diverse set of coworkers in a restaurant setting. All too often, simple biases and assumptions get in the way of open communication.

Learn four guidelines to help establish strong connections with coworkers and customers: Do I acknowledge and respect differences? Am I communicating openly and clearly? Is it possible that my words or actions are being misinterpreted? Are my assumptions creating barriers?