Professional Service Agreement

Employers' Concerns About Retiring Employees

While survey after survey indicate that more Americans plan to continue working well into their retirement years, employers counting on that may still find themselves shorthanded if they fail to gauge potential retirement activity in their own organization. "Simply because more workers expect to remain employed beyond the traditional retirement age of 65 does not mean they will. It is critical that companies understand their exposure to brain drain related to retirement, "said John A. Challenger, CEO of Challenger, Gray & Christmas.

According to recent surveys, many of these aging employees are planning to continue working beyond the traditional retirement age. In its annual retirement confidence survey, the Employee Benefits Research Institute found that 44 percent of workers age 55 and older now expect to retire when they are 66 or older. That is up from 29 percent who thought they would be working beyond age 65, when the survey was conducted in 2003. As another survey found, though, what one expects to do is not always what ends up happening. In a study by PNC Financial Services Group Inc., 49 percent of Americans in their "prime retirement planning years" intend to work longer than expected to shore up their retirement accounts. However, more than half — 58 percent — of those 70 and under who have already left the workforce did so sooner than planned.

The latest data from the Bureau of Labor Statistics' job openings and labor turnover survey show that on average 366,000 American workers are "separating' from their employers each month due to retirement, disability or death. "Workers who do stay in the workforce may decide to leave their current employer for a new industry, a new geographic location, to work part-time or volunteer. The point is, employers cannot count on their most experienced to stick around based on some national surveys," said Challenger.

For most companies, though, the biggest concern is not the number of workers retiring, but the skills they take with them when they depart. Nearly 24 percent of respondents said their companies are very concerned with the coming retirement surge due to the fact that those planning to leave are in key, hard-to-fill positions. Another 30 percent were somewhat concerned with the potential increase in retirements.

"Small to medium size companies will probably feel the biggest impact of any retirement surge that comes to pass. Their size means that they are less likely to have a deep pipeline of talent to feed into the positions left by retirees. These companies may need to do more to retain their most experienced talent," said Challenger. "Instead of letting these workers leave for less demanding job opportunities, for example, employers may want to find a way to cut the individuals hours and responsibilities. The person may be willing to accept lower pay and benefits in exchange for more flexibility to travel, volunteer or enrich their lives in other ways. Meanwhile, the company can continue to benefit from the continued employment of someone who can mentor younger employees and ensure the succession of specific corporate knowledge from one generation to the next. However, companies cannot determine what steps to take to address their retirement risk until they actually determine the extent of that risk. They should be looking at the age breakdown of their workforce and finding ways to measure possible retirement activity for immediate future, as well as five, ten and fifteen years out."

SESCO Management Consultants is available to assist with your human resource issues. You may contact us by phone at 423-764-4127 or by email at sesco@sescomgt.com.